Contact us

Pick what you need below. Most fixes are faster without an email, and when you do write, the right subject line gets it to the right place.

A price looks wrong

Fastest

Open the wine and select Report an issue under its price list. Your report arrives with the wine, vintage and store already attached, so there is nothing to write up.

Where to find it on a wine page

See something wrong? Report an issue

A store is missing

Send the store's name and website. We will reply once we have looked at it.

Subject: Store suggestion

Suggest a store

Run a wine shop?

Get your store listed, or send us your catalog directly. A daily CSV or product feed (name, vintage, bottle size, price, link and stock) keeps your prices accurate on Vino Alert.

Subject: Retailer listing

Email us about your store

Billing or your plan

Change or cancel your plan any time in your account. Cancelling takes effect at the end of the current billing period. For a charge you do not recognize, email us.

Subject: Billing

Manage plan Email billing

Alerts and notifications

Not getting notifications? Check your spam folder first, then tell us which alert and the email you signed up with.

Subject: Alerts

Email about alerts

Press and partnerships

Interviews and price data questions.

Subject: Press

Email press

Ships to & currency

Where you want wine delivered. On a wine page, stores that can't ship there are greyed out and never get the best-price tag; Your deals only lists stores that ship there. Search, producer and store pages still show every store we track, and an alert watches every store unless you give it its own "Ships to". In the US, pick a state to narrow it to stores shipping to that state, or pick "Worldwide" for no limit. Currency only changes how prices are shown.

Report an issue

Tell us what looks wrong and we'll review it.